PTL Engineering is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the information we collect from visitors and users on our website PTLEnigneering.com.

Information We Collect

We may collect personal information when you interact with our Site, make a purchase, subscribe to our newsletter, or engage with our services. The types of personal information we may collect include:

  1. Contact Information: such as your name, email address, mailing address, and phone number.
  2. Payment Information: such as your credit card details, billing address, and other payment-related information necessary to process your orders.
  3. Account Information: such as your username, password, and other credentials used to access your account.
  4. Order Information: details about the products or services you purchase from us.
  5. Communication Information: any information you provide when you contact us, such as inquiries, feedback, or support requests.
  6. Device Information: such as your IP address, browser type, operating system, and other technical information collected automatically when you visit our Site.

How We Use Your Information

We may use the information we collect for various purposes, including:

  1. Processing and fulfilling orders you place on our Site.
  2. Providing customer support and responding to your inquiries.
  3. Sending you promotional offers, newsletters, and marketing communications, where permitted by law.
  4. Personalizing your experience on our Site and improving our products and services.
  5. Preventing fraudulent activities and ensuring the security of our Site.
  6. Complying with legal obligations and enforcing our terms of service.

Data Sharing and Disclosure

We may share your personal information with third-party service providers and partners who assist us in operating our business, such as payment processors, shipping companies, and marketing agencies. We may also share your information when required by law or to protect our rights and interests.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights and Choices

You have the right to access, update, and correct your personal information. You may also have the right to opt-out of certain data processing activities, such as receiving marketing communications. Please contact us using the information provided below to exercise your rights.

Children’s Privacy

Our Site is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. We will post the revised policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].